26th June 2020
Due to an increase in demand for online orders over the lockdown period and Royal Mail understandably dealing with a huge backlog, it is taking a bit longer than usual to get some of your lovely things out to you. I really am sorry about this, and am doing everything I can to make and ship items as soon as possible, including giving all customers a free upgrade to 1st class post, and I’d really appreciate your patience and understanding at this time. As always, if you need something by a particular date, please do get in touch I’ll do what I can do help.
Here’s a quick summary of what to expect:
Prints and cards: These should be despatched within 1-2 days of your order being received and then delivery times will depend on Royal Mail (currently anywhere from 1-5 days for first class mail).
Jewellery: Each piece of jewellery is hand made to order can can take up to 5 working days to make and send (and then it’s over to Royal Mail).
Coasters, placemats and mugs: These are also hand made to order and can take up to 5 days to make and send.
Thank you again for your support, it is so very much appreciated.
13th April 2020
I'm continuing to post orders out several times a week (in line with my previous post). At the moment, Royal Mail are - quite understandably - taking a bit longer than usual to deliver items, so please allow an extra few days for your order to arrive. Thank you very much for your patience and understanding.
24th March 2020
In light of the government's latest advice to everyone regarding social distancing and safety, I'd like to update you on how this affects online orders from my website:
You can continue to order small items (full list below). These will be sent using online pre-paid postage (which I currently use anyway). As they're small enough to fit into my local village postbox, I can post them on my daily walk without having to go into the post office.
Small items include:
- Greetings cards
- Gift vouchers
- A4 and A5 art prints
- All jewellery except wide cuff bracelets
- Coasters and table mats
- Tea Towels
Thanks for your understanding and your support. Stay safe! x